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Just to let you know the car arrived just before 7 last night. The car is great!
Thank you for all your help. The whole process with Neva has been really good and I would certainly recommend you.
I would like to take this opportunity to thank you and the various other staff who have kept me well informed about all stages of the process and quickly answered any queries I had - the level of service could not have been any better.
In addition, your leasing cost was the best I could find - great service at a great price.
Please pass on my thanks to your colleagues - I look forward to doing further business with Neva in the future.
Range Rover Velar
I loved my Audi Q5 3.0 S-Line Plus that I started leasing from Neva in June 2015. Now I'm looking for my next lease (an exciting time) and Neva's professional and friendly communications have left me in no doubt that I made the right choice to pick them in the first place, and that I'd be a fool if I didn't use them again. Highly recommended.
I have never had to do this on my own before, my late husband always saw to the car business. however Avril Parlour was so kind and helpful that she made it all so easy. I would not hesitate recommending your Company.
Love my new car. Thank you to Simon who was most helpful throughout the whole process. Will be ordering another car when this contract ends without hesitation. Thank you again.
Great service received from Neva during the whole process. First time I've leased a vehicle and will definitely do so again based on my experience.
A great service from start to finish, very competitive on price, nothing was too much trouble. No hard sell, a pleasure to deal with. Would definitely use again and highly recommend.
I contacted NEVA months ago requesting support in finding my next lease car. I Was put in touch with Simon Funnell who provided excellent service from day one to the delivery of the car. Nothing was too much trouble - if I called he quickly returned my call if he was unavailable - if I sent an email - same response. I Would highly recommend your company - trust the after sales service is of the same standard.
Very happy with the service. The process was easy and staff very friendly.
Neva were a complete pleasure to deal with from start to finish. Prompt, informative, friendly and superb value. Received my car weeks earlier than expected due to their perseverance and hard work. Would highly recommend.
Massive thank you to Avril Parlour and the team at Neva direct. I am really pleased with my new car, I asked for an early delivery date and the team was fantastic, my car was delivered one week early. Will definitely be using Neva direct in the future.
Great experience dealing with Joseph McKay. He Kept me updated through the whole process. Very polite and an asset to the company, Thank you.
The car is very nice - Very good communication from Neva on all aspects.
Very helpful, quick and easy - I would recommend Neva.
Volkswagen Golf R
Your service has been excellent. Individually no matter who I've dealt with over the phone or via email all staff have been first class. Got a great team down there so keep up the good work.
Audi A4 Avant
Thanks to you and your team at Neva for sorting out the new Audi for me, it was delivered yesterday and I’m very happy with it.
I am very pleased with the service I have received so far. I have been dealing with Avril Parlour, she provided me with several different prices as per my request, has been very professional throughout and nothing was too much trouble. I would definitely use Neva Direct again.
A really good service from Neva, they emailed with progress reports, phoned with updates on the cars progress and delivery and hand over was very good. I've been pleased with the service so far. Thank you
Second time round business leasing, no hassle from NEVA they arranged, sourced my selected vehicles to my exact specifications and anticipated monthly costs. Thanks guys!
Neva were excellent to deal with and their impartial advice helped me make the right decision for me. Certainly means I would recommend Neva to friends and family looking at leasing either privately or for their business.
I would just like to confirm a note of thanks to Neva Direct in finding me the car I wanted at a good price. They were very helpful - always rang me back and keep me updated throughout.
Some of the other companies I found for the car on the vehicle broking site could not be bothered to ring me back.
I will be ordering another when this comes to an end
“Congratulations Neva for their top class service in the order, delivery and follow up after delivery. They handled the order, explained it all in detail and helped make the process very straight forward. On delivery day I was given a four hour slot and they called one hour before arrival to let me know the arrival time. A week after delivery Neva called to ensure all was well with the vehicle. Time was spent running over key aspects of the contract, including but not limited to return condition, mileage and servicing, all very relaxed but thorough. I am pleasantly impressed.”
I recently worked with Neva Consultants to lease a car and found them really helpful, they went to great lengths to ensure I was informed at all times in terms of next steps and was courteous and polite throughout my dealings with them
I would definitely use Neva Consultants in the future
Neva Consultants were recommended to me, and what a recommendation it was, so worthwhile. Their approach was personal, professional and exceeded my expectation - don't bother to call anyone else ! Their communication was excellent, thorough in both written and verbal, even after I had collected my vehicle they didn't stop, they called, they e mailed..."Was everything ok, did I need anything else from them, was I happy ?"
I write further to our telephone conversation on the 20 May 2016, I would like to express that my experience of using Neva Direct and their assistance was a positive one.
This is my first time in using a contact leasing agreement and can I say that this was a fantastic one. I would definitely recommend your services to others and will most certainly use Neva again and look forward to maintaining a good relationship with Neva in the future.
Dealing with Neva has been a breath of fresh air with fast, reliable and friendly service throughout.
I won't hesitate to recommend Neva to others
BMW 3 Series
I thought it appropriate to email you just to say how happy i have been with your staff and their services, in particular Simon Funnell. Your team have been very prompt and clear in helping me ordering/delivery of my new car (arrives Friday 11th Dec).
The car arrived and all is well. I have to say that the service I have had from Neva has been fantastic. I would and will have no problems using you again and telling other people to use you again From the first point of contact to the hand over has been so smooth
Thanks for your help. If I didn't say earlier, thank you for your support, assistance and expertise from day 1 through to today. Your service standards have been excellent and I look forward to doing business again.
Londis Garwood Limited
Excellent service, the Neva Direct team was excellent and kept me up to date on my car all the time and always responded to my emails quickly! Very pleaseD! Will definitely recommend Neva:) Thank you!
Absolutely love my new car!! The service I received was second to none. Thank you Neva for everything, I never waited any length of time for a reply to emails. Fantastic service, cannot recommend Neva enough! Thanks again
My first time to leasing having bought cars on PCP in the past. Neva made the experience a breeze and even found a car cutting waiting time by over 2 months! They worked with my tight time scales and to date have been fantastic. I would highly recommend Neva
As a first time leaser I was struggling with some of the specifics. Neva Direct made this whole process clear to understand and offered great advise. There was great communication throughout and even after the key hand over. Very pleased with the car and happy to recommend Neva Leasing to my friends.
Audi TT Black Edition
Neva was amazing with their customer service and answering numerous questions. The car arrived on time at its amazing!!! Thanks again Neva!!!
I received my car today, thanks so much for all your help and I will highly recommend you and your company in the future.
I am one happy man!
VW Golf Cabriolet
A well run professional company, with a very personal touch. Kept in touch and updated me at every stage of the process from choosing the vehicle to delivery, and I couldn't have been happier with the vehicle . I Highly recommend this company if you are thinking of leasing your next car!
Happy Customer Cheshire
Thanks for supplying us with a Citroen DS3 on a great lease package. Excellent customer service
Apsley Van Sales
Mercedes ML250 AMG Sport
Very good service, they always reply to emails and always call back if not available. Dealt with my lease quickly and had a follow up call the day after delivery to make sure everything was o.k. Would recommend and will use again.
Pleasure dealing with Neva. I got a great deal on my lease and am loving my new car. I had no issues with my application or the whole process. Great customer service, very helpful and helped me make the right decisions when leasing for the first time.
VW Golf Cabriolet
Car arrived this morning. Got a great deal. Just as importantly the entire process was completely painless. The level of service and professionalism from Neva was excellent throughout. Will speak again in three years or earlier if the wife wants a new car
Thanks for the fast and fantastic service. My new DS3 is great and on a fantastic deal. I can recommend Neva highly
This is my first experience in vehicle leasing, just a quick note to say thanks to Neva who have been extremely helpful throughout and made the whole process very easy and stress free, I will defiantly use you again!!
Just a quick note to say thanks for providing a great service. Everything went really smooth and you provided prompt and efficient service. Car is great a real bargain.
This is the first time we have leased and will probably do it again
VW Golf Cabriolet
I have received my car today. This is the first time I have leased and I am so impressed how easy it has been. Neva have been very patient with all my questions and badgering. Documents were sent to me in exceptionally quick time and my request processed amazingly quick. My car arrived within two weeks of applying and I love it. Will be recommending Neva to friends and family! Thank you
First time we have ever leased a car and it has been a painless experience. Neva Direct were excellent throughout always on hand to answer the phone and emails. Everything was handled swiftly and efficiently and we are extremely satisfied with our Juke.
From the initial phone call to Neva they have been nothing less than brilliant. On every occasion they have gone the extra mile above and beyond in every area. Not only did they find a car suitable for our needs they organised a fast delivery when we were faced with personal commitments. Even when delivery was not possible for our needs they organised a rental car at their expense to cover us for a weekend. Neva made us feel incredibly valued and unique as a customer. I can not state how grateful we are for all the assistance that we have received. I would strongly recommend anybody to use Neva for professionalism and customer care. A thoroughly appreciated experience
Volkswagen Golf Cabriolet
I’ve recently taken out a lease on a VW Golf Cabriolet. It was a process I wasn’t looking forward to given the amount of lease companies I’ve briefly spoken to in the last few months. Neva could not have made this a more pleasurable experience. From start to finish the level of service has been exceptional. Neva went to great lengths to not only understand my requirement and buying criteria, they proactively and expediently got me my dream car on a competitive lease. I couldn’t be happier.
DS3 DSPORT What a fantastic service Neva provided. It is my first time leasing and the communication an explanations provided were great, taking time out of hours to respond to my email questions. Would recommend Neva
First class service throughout. My enquiry and then order was discussed mainly via email due to limited access to a phone on my part. Neva always responded promptly, took the time to expain everything properly and keep me up to date with progress and next steps. A painless and hassle free experience throughout and I'm delighted with my new A6!
We're very happy with the vehicle and your excellent service from start to finish. Thanks very much!
Mrs E Shade
I found Neva very professional and extremely helpful in the whole process of this purchase, at every stage, right from giving constructive advise on our vehicle choice to checking all was in order with the delivery. We will definitely use Neva again.
Thank you for a very easy process from start to finish, faultless service and will definately use you again
Happy to recommend Neva, all my questions were answered efficiently and I was kept updated throughout, plus I was called the day after delivery to see how I was getting on with the new car. Great service
Very happy with the service from start to finish. Got an S-Line model pretty much the same price as the Sport model all other companies were offering and it was delivered in 8 days!
Neva was very easy to deal with and made the process straight forward. I wouldn't hesitate to recommend Neva, in fact I already have.
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